Contact Us

*** Please note that the National Office is closed for the festive period and will reopen in the new year on the 2nd of January 2024.
If Child Protection is needed during these times, please call the Childline Helpline on 116 or if you feel that you are in any immediate danger, please call the police on 10111. General queries may be sent by email to [email protected]. Thank you and have a good festive break.

Remember, you may call our Helpline 24X7 on 116 (We are free from all networks) OR you can visit our Online Counselling chatrooms (a D/deaf Friendly Service) Monday-Friday, 11am-1pm & 2-6pm to chat to a counsellor

Childline services for vulnerable people and victims of abuse are available at the following Crisis Centres:
KZN: Vryheid and Nongoma Benedictine Hospital

Childline National Office

Tel: (+27)-(0)31-201 2059
Fax: (+27)-(0)86 511 0032

Postal Address: P O Box 51418, Musgrave, 4062
Physical Address: 24 Stephen Dlamini Road, Musgrave, Durban, 4000

Email: [email protected] (General Enquiries)
Email: [email protected] (Counselling/Case Enquiries)

Alternatively, for administrative assistance or information on our programmes, our regional offices are listed below.

Regional Offices

Childline Eastern Cape

Tel: (+27)-(0)43 722 1382
P. O. Box 11127, Southernwood, 5213
Email: [email protected]

Childline Free State

Tel: (+27)-(0)51-4303311
PO Box 1011, Bloemfontein, 9300
Email: [email protected]

Childline Gauteng

Tel: (+27)-(0)11-6452000
PO Box 32453, Braamfontein
Email: [email protected]

Sub offices

Katlehong Resource Centre,
824 Ramokunopi West,Katlehong.

Chris Hani / Baragwanath,
Old Potchefstroom Road, Soweto

Rabasotho Community Centre,
2 Qaqa Street, cnr. Andrew Mapheto Drive,

Moshoeshoe Road, Sebokeng.

Orange Farm:
14356 Main Road Ext. 8B, Orange Farm.

Diepsloot :
Winds of Life Community Centre,
6 Peach Road, Ext. 6, Diepsloot.

Childline KwaZulu Natal

Tel: (+27)-(0)31-3120904
P O Box 37875, Overport, 4067
Email: [email protected]

Sub offices

383 Bulwer Street

Prince Mshiyeni Hospital, Comfort Zone

Kwa Mashu:
Kwa Mashu Police Station

Chatsworth Crisis Care Centre

Port Shepstone:
1 Voortrekker Place

Outer West:
Mobile Unit in Other West / Pinetown areas

Ndwedwe Justice Centre, Ndwedwe

Mobile Unit in Inanda

Childline Mpumalanga

Tel: (+27)-(0)13-7522770
PO Box 40017, The Village, 1218
Email:[email protected]
Counselling Email:[email protected]

Childline North West

Tel: (+27)-(0)87 231 7126
31 Rietief Street, Potchefstroom, 2531
Email: [email protected]
Web: no site available as yet

Childline Western Cape

Tel: (+27)-(0) 21 762 8198
No. 38 Fleming Road, Wynberg, 7800
Email: [email protected]
Web: Home – Childline (